PRIVACY POLICY

Effective Date: August 8, 2026
Last Updated: August 8, 2026

Quad Closer (“Quad Closer,” “Company,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy describes how we may collect, use, disclose, retain, and otherwise process personal information when you interact with our websites, coaching programs, consulting services, online courses, communities, forms, scheduling systems, SMS communications, emails, and related services.

1. COMPANY INFORMATION

Quad Closer
522 W Riverside Ave Ste N
Spokane, WA 99201
United States

Email: [email protected]

Quad Closer is a coaching and consulting company primarily conducting business in the United States, Canada, and select international markets.

Our mission is to help clients master high-ticket sales.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information we process through our websites, services, programs, communications, and related business operations.

It does not necessarily apply to third-party websites or services that operate under their own privacy policies.

3. INFORMATION WE MAY COLLECT

Depending on how you interact with Quad Closer, we may collect the following categories of information.

A. Contact Information

This may include:

  • Name;

  • Email address;

  • Telephone or mobile number;

  • Mailing or billing address; and

  • Other contact information you provide.

B. Account Information

If you create an account, we may process information such as

  • Account username;

  • Login-related information;

  • Membership status;

  • Program enrollment;

  • Account preferences; and

  • Account activity.

Passwords may be handled by the platform or authentication provider used to operate the applicable service.

C. Transaction and Payment Information

When you purchase a service, we may collect or receive information concerning:

  • Products or services purchased;

  • Transaction amounts;

  • Subscription status;

  • Billing history;

  • Payment status; and

  • Limited payment-related information.

Payment card information may be processed directly by third-party payment processors. We generally do not need to store complete payment card numbers ourselves when payment processing is handled by those providers.

D. Coaching and Consulting Information

When participating in our programs, you may voluntarily provide information concerning:

  • Your professional goals;

  • Sales experience;

  • Business activities;

  • Challenges or objectives;

  • Coaching questions;

  • Training progress;

  • Feedback; and

  • Communications with coaches or consultants.

Please avoid providing sensitive personal information that is unnecessary for the services you are receiving.

E. Scheduling Information

When you schedule an appointment, consultation, coaching call, or meeting, we may collect information such as:

  • Name;

  • Email address;

  • Telephone number;

  • Appointment date and time;

  • Scheduling preferences;

  • Time zone; and

  • Information submitted through scheduling forms.

F. Communications

We may maintain records of communications you send to us through:

  • Email;

  • SMS/text messaging;

  • Support requests;

  • Website forms;

  • Community platforms;

  • Social media; and

  • Other communication channels.

G. Website and Device Information

When you use our websites or online services, we and our service providers may automatically collect certain information, such as:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Referring pages;

  • Pages visited;

  • Approximate location derived from an IP address;

  • Dates and times of visits;

  • Interactions with website features; and

  • Cookie or similar technology identifiers.

4. HOW WE COLLECT INFORMATION

We may collect personal information:

  • Directly from you;

  • Through our websites and forms;

  • When you purchase or enroll in a service;

  • When you schedule an appointment;

  • When you communicate with us;

  • When you participate in coaching or community activities;

  • Automatically through cookies and similar technologies;

  • From service providers that help us operate our business; and

  • From other sources where permitted by law.

5. HOW WE USE PERSONAL INFORMATION

We may use personal information for purposes including:

  • Providing coaching and consulting services;

  • Creating and maintaining accounts;

  • Processing purchases and subscriptions;

  • Scheduling appointments and meetings;

  • Send appointment and meeting reminders;

  • Communicate changes to scheduled services;

  • Provide customer service and technical support;

  • Respond to questions and requests;

  • Manage membership and community access;

  • Personalize and improve our Services;

  • Analyze website and program usage;

  • Maintain the security of our systems;

  • Detect and prevent fraud or abuse;

  • Maintain business and transaction records;

  • Enforce our agreements and policies;

  • Comply with applicable laws and legal obligations;

  • Protect our rights, users, and business; and

  • Send marketing communications where permitted by law and consistent with your communication preferences.

6. SMS/TEXT MESSAGE PRIVACY

Quad Closer uses SMS/text messaging primarily to provide clients with appointment reminders, upcoming meeting reminders, scheduling information, and other service-related communications.

Examples of SMS communications may include:

  • Appointment confirmations;

  • Appointment reminders;

  • Upcoming meeting reminders;

  • Coaching call reminders;

  • Training session reminders;

  • Scheduling updates;

  • Rescheduling information;

  • Cancellations;

  • Access information related to scheduled services; and

  • Other communications related to your relationship with Quad Closer.

SMS Consent

We send SMS messages to individuals who have provided their mobile number and, where required, consented to receive the applicable communications.

By providing your mobile number and opting in to SMS communications, you authorize Quad Closer to send applicable text messages to the number you provided.

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

SMS Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, we may send a confirmation message acknowledging your request.

For assistance, you may reply:

HELP

or contact:

[email protected]

If you change or deactivate your mobile number, you should notify us so that we can update our records.

SMS Information and Third Parties

We do not sell or rent your mobile telephone number or SMS opt-in information.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to vendors, telecommunications providers, messaging platforms, and other service providers that help us deliver and support our SMS communications, subject to appropriate restrictions and applicable law.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes.

7. EMAIL COMMUNICATIONS

We may use your email address to send:

  • Account communications;

  • Purchase confirmations;

  • Billing information;

  • Appointment information;

  • Coaching and program information;

  • Security notices;

  • Customer support communications;

  • Important service announcements; and

  • Other transactional communications.

Where permitted by law, and where appropriate consent or another lawful basis exists, we may also send marketing and promotional emails.

You may unsubscribe from marketing emails using the unsubscribe link included in applicable messages.

Even after unsubscribing from marketing communications, we may continue sending transactional, administrative, security, or service-related communications when necessary.

8. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, local storage, analytics technologies, and similar technologies to operate and improve our websites.

These technologies may help us:

  • Keep websites functioning properly;

  • Remember user preferences;

  • Understand website usage;

  • Analyze traffic;

  • Measure performance;

  • Detect technical problems;

  • Improve user experience;

  • Measure marketing effectiveness; and

  • Protect against fraud and security threats.

Some cookies may be necessary for website functionality, while others may support analytics or advertising.

You may be able to manage cookies through your browser settings or any cookie preference tools we make available.

Disabling certain cookies may affect the functionality of some portions of our Services.

9. ANALYTICS AND ADVERTISING

We may use analytics providers to understand how visitors use our websites and Services.

Where permitted by applicable law, we may also use advertising technologies to measure campaigns, understand conversions, or provide advertising that may be more relevant to users.

Depending on the technologies used, these providers may process information such as:

  • IP address;

  • Device identifiers;

  • Browser information;

  • Website activity;

  • Referral information; and

  • Advertising or cookie identifiers.

Where required by applicable law, we will provide appropriate choices or obtain consent before using certain advertising or tracking technologies.

10. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information in limited circumstances necessary to operate our business and provide our Services.

A. Service Providers

We may disclose information to service providers that perform services on our behalf, such as:

  • Website hosting providers;

  • Payment processors;

  • Customer relationship management providers;

  • Email providers;

  • SMS and telecommunications providers;

  • Scheduling platforms;

  • Community platforms;

  • Video conferencing providers;

  • Cloud storage providers;

  • Analytics providers;

  • Customer support providers;

  • Security and fraud-prevention providers; and

  • Other technology or professional service providers.

These providers may access personal information only as reasonably necessary to perform services for us and subject to contractual or other appropriate restrictions.

B. Professional Advisors

We may disclose information to lawyers, accountants, auditors, consultants, insurers, and other professional advisors when reasonably necessary.

C. Legal and Compliance Purposes

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law;

  • Respond to lawful legal process;

  • Comply with a court order;

  • Respond to a valid governmental request;

  • Investigate suspected fraud;

  • Enforce our agreements;

  • Protect our rights or property;

  • Protect the safety of our users or others; or

  • Prevent unlawful activity.

D. Business Transactions

If Quad Closer is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

E. With Your Direction or Consent

We may disclose information when you specifically direct us to do so or otherwise provide consent.

11. SALE OF PERSONAL INFORMATION

Quad Closer does not sell personal information for money in the ordinary meaning of the word “sell.”

Certain state privacy laws, however, may define “sale,” “sharing,” or “targeted advertising” more broadly and may treat some advertising or analytics activities as a sale or sharing of personal information even where no money is exchanged.

Where applicable law provides you with rights concerning these activities, we will honor qualifying requests as required by law.

As stated above, mobile telephone numbers and SMS opt-in consent information are not sold or shared with third parties for their own marketing or promotional purposes.

12. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to:

  • Provide our Services;

  • Maintain customer accounts;

  • Maintain transaction and tax records;

  • Meet contractual obligations;

  • Resolve disputes;

  • Enforce agreements;

  • Prevent fraud;

  • Maintain security; and

  • Comply with legal, accounting, or regulatory requirements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, applicable contractual requirements, and applicable law.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our policies and applicable law.

13. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of personal information transmitted to or stored by us.

You are also responsible for maintaining the confidentiality of passwords and account credentials associated with our Services.

14. YOUR PRIVACY CHOICES

Depending on your relationship with Quad Closer and applicable law, you may have choices concerning your personal information.

These may include the ability to:

  • Update or correct account information;

  • Unsubscribe from marketing emails;

  • Opt out of SMS messages;

  • Manage certain cookie preferences;

  • Request information about personal information we maintain;

  • Request correction of inaccurate information;

  • Request deletion of certain information; or

  • Exercise other privacy rights provided by applicable law.

To submit a privacy-related request, contact:

[email protected]

We may need to verify your identity before completing certain requests.

15. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state of residence and whether the applicable law applies to Quad Closer, these rights may include the right to:

  • Confirm whether we process your personal information;

  • Access personal information;

  • Correct inaccuracies;

  • Request deletion;

  • Obtain a portable copy of certain information;

  • Opt out of certain sales of personal information;

  • Opt out of targeted advertising;

  • Opt out of certain profiling activities;

  • Limit certain uses of sensitive personal information; and

  • Appeal certain decisions concerning privacy requests.

These rights are subject to exceptions and eligibility requirements under applicable law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.

We may require evidence that the agent has authority to act for you and may need to verify your identity directly.

Appeals

Where applicable state law provides a right to appeal our decision regarding a privacy request, you may submit an appeal by contacting:

[email protected]

Please indicate that your communication is a “Privacy Request Appeal.”

16. CALIFORNIA PRIVACY INFORMATION

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have additional rights concerning personal information collected by Quad Closer.

These may include rights to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information.

The categories of personal information we may collect are described throughout this Privacy Policy and may include:

  • Identifiers;

  • Customer records information;

  • Commercial information;

  • Internet or electronic activity;

  • Approximate geolocation information;

  • Professional or employment-related information you voluntarily provide; and

  • Inferences derived from information where applicable.

We use these categories for the business and commercial purposes described in this Privacy Policy.

We may disclose these categories to the service-provider categories identified above as reasonably necessary to operate our business.

We do not discriminate against consumers for exercising rights provided under applicable California privacy law.

Requests may be submitted to:

[email protected]

17. CHILDREN'S PRIVACY

Quad Closer's Services are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through Services directed to the general public.

If you believe a child under 13 has provided personal information to us, please contact:

[email protected]

If we determine that personal information was collected from a child in violation of applicable law, we will take appropriate steps to delete it.

18. THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to or integrations with third-party websites, applications, payment processors, community platforms, scheduling services, video conferencing services, social networks, and other services.

Those third parties operate independently and maintain their own privacy policies and practices.

This Privacy Policy does not govern the independent privacy practices of third parties.

We encourage you to review the applicable privacy policies before providing personal information to third-party services.

19. SOCIAL MEDIA AND ONLINE COMMUNITIES

Quad Closer may maintain social media accounts or online communities.

Information you choose to post publicly or share with other members may be visible to other users and may be copied, saved, or redistributed by those users.

You should avoid posting confidential, sensitive, or private information in publicly accessible areas or community spaces.

Your interactions with third-party social networks are also governed by the privacy policies and terms of those platforms.

20. RECORDINGS OF COACHING OR TRAINING SESSIONS

Certain coaching calls, webinars, workshops, meetings, or training sessions may be recorded.

When appropriate, participants will be informed that a session is being recorded.

Recordings may be used to:

  • Provide replays;

  • Deliver training;

  • Maintain internal records;

  • Improve our programs; or

  • Support other purposes disclosed at the time of recording.

If a recording is intended to be used publicly for marketing or promotional purposes in a manner that identifies you, we will obtain authorization where required by applicable law.

21. TESTIMONIALS AND FEEDBACK

If you voluntarily provide feedback, testimonials, revews, success stories, photographs, videos, or similar content, we may request permission to use that content in connection with our business.

Where legally required, we will obtain appropriate authorization before publicly using personally identifiable testimonials, images, recordings, or likenesses for advertising or promotional purposes.

22. INTERNATIONAL USERS

Quad Closer primarily conducts business in the United States.

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country.

Where legally required, we will take appropriate measures relating to international transfers of personal information.

23. DO NOT TRACK AND GLOBAL PRIVACY CONTROLS

Some browsers provide “Do Not Track” signals or other privacy preference mechanisms.

Because there is not necessarily a uniform industry standard governing every type of browser signal, our websites may not respond to all Do Not Track signals.

Where applicable law requires recognition of qualifying browser-based opt-out preference signals, such as Global Privacy Control, we will process those signals as required by applicable law.

24. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Our Services;

  • Business operations;

  • Technology;

  • Privacy practices;

  • Service providers; or

  • Applicable legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top.

If changes are material, we may provide additional notice when required by applicable law.

We encourage you to review this Privacy Policy periodically.

25. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to submit a privacy request, contact us at:

Quad Closer
522 W Riverside Ave Ste N
Spokane, WA 99201
United States

Email: [email protected]

Please include sufficient information in your request for us to understand and respond appropriately.